Who we are
Our website address is: https://britishcarregistrations.co.uk.
What personal data we collect and why we collect it
Orders & Checkout
When you place an order through our WooCommerce store, we collect the following information:
- Name, billing address, email address, and phone number
- Order details (products purchased, transaction totals, and related information)
- Any additional information you provide during checkout
We collect this data to:
- Process and fulfill your order, including providing order updates
- Prevent fraud and ensure secure transactions
- Comply with legal obligations, such as tax and accounting regulations
- Improve our services and customer support
Payment Processing
All payments on our website are securely processed by Global Payments. We do not store or process any payment card details on our servers. Instead, payment details are handled directly by Global Payments, which ensures compliance with industry security standards.
For more details on how Global Payments handles your data, please review their privacy policy.
Contact Forms
If you submit a contact form on our website, we collect the data entered into the form, including your name, email address, phone number, and message content. This data is used for customer service purposes and will not be used for marketing unless you opt-in.
Cookies
Our website uses cookies to enhance user experience, track analytics, and facilitate shopping cart functionality.
Types of Cookies We Use:
- Essential Cookies: Required for the operation of our store (e.g., cart and checkout functions).
- Analytics Cookies: Collected via Google Tag Manager (GTM) and Google Analytics to track visitor behavior and improve site performance.
- Marketing Cookies: Used for advertising purposes, such as remarketing through Google Ads or Facebook Pixel.
You can manage your cookie preferences through your browser settings.
Tracking & Analytics
We use Google Tag Manager (GTM) to manage analytics and marketing tracking scripts. This allows us to:
- Monitor website traffic and user interactions
- Track eCommerce conversions
- Optimize marketing campaigns
Google Analytics may collect anonymized data such as IP addresses, browser types, and browsing behavior. You can opt out of Google Analytics tracking using this tool.
Who We Share Your Data With
We do not sell or rent your personal data. However, we may share it with third-party service providers, including:
- Payment gateways (e.g., Global Payments) to process transactions
- Analytics and marketing platforms (e.g., Google, Meta) for tracking and advertising
- Fraud prevention services to protect against unauthorized transactions
All third-party services comply with GDPR and other data protection regulations.
How Long We Retain Your Data
- Order records and customer accounts are retained as required for tax and legal compliance.
- Comments and their metadata are retained indefinitely.
- Contact form submissions are retained for customer service purposes but are not used for marketing unless explicitly opted in.
Your Rights Over Your Data
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
- Request that we transfer your data to another service (where applicable)
To make a request, please contact us at [your email/contact details].
Where Your Data Is Sent
- Order details may be shared with payment processors
- Tracking data may be processed by third-party analytics providers like Google.
By using our website, you agree to the terms outlined in this privacy policy.
